Made to Order Associate

Description:

An Au Bon Pain Made-To-Order Associate will be responsible for the execution of high quality made to order sandwiches, hand-crafted espresso beverages and/or Frozen Mochas/ Smoothies while ensuring a CLEAN, FAST and FRIENDLY café environment. If you enjoy having fun while making people smile with a great team, we want you at Au Bon Pain in the Hesburgh Library!

Responsibilities:
•    Listen, respond and resolve all guests’ requests fast.
•    Demonstrate “clean, fast & friendly service” to all guests.
•    Learn & Practice the 5 foot rule of ABP Customer Service
•    Be professional in all interactions with guests and team members
•    Work together as a team to achieve efficient operations
•    Knowledge of all Au Bon Pain products.
•    Keep work area clean, organized and stocked.
•    Assists management expediting on the line to ensure guest satisfaction.
•    Ensures that all products meet ABP’s standards of freshness and appearance.
•    Responsible for making sure all equipment and ovens are clean. 
•    Resolves any problems and keeps management informed about issues and problems as they arise.
•    Performs prep and utility duties as needed/backup when needed.
Other related responsibilities as assigned.

Requirements:
•    Demonstrates excellent communication and “listening” skills.
•    Demonstrates a passion for hospitality and a friendly attitude.
•    Responds to opportunities with a sense of urgency.
•    Ability to maintain a standing position for extended periods of time.
•    Ability to move around the café to attend to the needs of customers and to maintain the standards of Au Bon Pain.
•    Ability to move, lift and handle equipment, supplies and other objects weighing up to 25 pounds.
•    Ability to position self to move items weighing up to 25 pounds from floor to shelves and cabinets above and below counter height.
•    Ability to read, listen to, and follow directions 

Position Available: 20

Qualifications:

Must be 18 years or older

Hours per week: 20

Schedule:

Generally 8:00 a.m. to 11:00 p.m; Sunday, Monday, Tuesday, Wednesday, Thursday, Friday and Saturday 

Hourly Rate: $8.75

Comments

All students can work a maximum/total of 20 hours per week. At ABP Library Cafe, students work a mix of 2 or 3 hours shifts throughout the week ranging from 8:00 a.m. to 11:00 p.m.
Each student associate is required to work 2 shifts per week.

 

Free wraps or hot/cold sandwiches on a three hour shift and breakfast sandwich on a two hour shift.

 

Manager Name: Dianne Urbin

Department: Campus Dining

Phone: (574) 631-9939

Email: durbin@nd.edu