Made to Order Associate

Description:

Description:
An Au Bon Pain Made-To-Order Associate will be responsible for the execution of high quality made to order sandwiches, handcrafted espresso beverages and/or Frozen Mochas/ Smoothies while ensuring a CLEAN, FAST and FRIENDLY café environment. If you enjoy having fun while making people smile with a great team, we want you at Au Bon Pain in the Hesburgh Library!

Responsibilities:
Listen, respond and resolve all guests’ requests fast.
Demonstrate “clean, fast & friendly service” to all guests.
Learn & Practice the 5 foot rule of ABP Customer Service
Be professional in all interactions with guests and team members
Work together as a team to achieve efficient operations
Knowledge of all Au Bon Pain products.
Keep work area clean, organized and stocked.
Assists management expediting on the line to ensure guest satisfaction.
Ensures that all products meet ABP’s standards of freshness and appearance.
Responsible for making sure all equipment and ovens are clean. 
Resolves any problems and keeps management informed about issues and problems as they arise.
Performs prep and utility duties as needed/backup when needed.
· 
Other related responsibilities as assigned.

Requirements:
Demonstrates excellent communication and “listening” skills.
Demonstrates a passion for hospitality and a friendly attitude.
Responds to opportunities with a sense of urgency.
Ability to maintain a standing position for extended periods of time.
Ability to move around the café to attend to the needs of customers and to maintain the standards of Au Bon Pain.
Ability to move, lift and handle equipment, supplies and other objects weighing up to 25 pounds.
Ability to position self to move items weighing up to 25 pounds from floor to shelves and cabinets above and below counter height.
Ability to read, listen to, and follow directions 

Position Available: 30

Qualifications:

Must be 18 years or older 

Hours per week: 20

Schedule:

Sunday, Monday, Tuesday, Wednesday, Thursday, Friday and Saturday;     
Generally 8:00 am to 11:00 pm

Hourly Rate: $9.50

Comments

All students can work a maximum/total of 20 hours per week. At ABP Library Cafe, students work a mix of 2 or 3 hours shifts throughout the week ranging from 8am to 11pm. 

Contact: Dianne Urbin, durbin@nd.edu; Christopher Waite, cwaite@nd.edu

Manager Name: Dianne Urbin

Department: Au Bon Pain Hesburgh Library

Phone: (574) 631-9939

Email: durbin@nd.edu